Last Updated: August 23, 2026
At Buncorner, our products are personalized and made specifically for each customer. Because customized orders require preparation and production, we begin processing orders as quickly as possible.
For this reason, cancellation or modification requests are subject to the following policy.
Order Cancellation
You may request to cancel your order within 2 hours of placing the order.
To request a cancellation, please contact us as soon as possible at:
Email: support@buncorner.com
Please include your order number and the email address used to place the order.
Once your order has entered production, we may no longer be able to cancel it.
If your cancellation request is approved within the eligible period, we will issue a full refund to your original payment method.
Order Modification
If you need to change information on your personalized order, such as:
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Name or text
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Photo
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Design details
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Size
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Color
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Quantity
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Shipping information
please contact us within 2 hours of placing your order.
We will do our best to accommodate your request before production begins.
Once an order has entered production, modifications may no longer be possible because personalized products are created specifically according to the information submitted with the order.
Shipping Address Changes
If you entered an incorrect shipping address, please contact us immediately at support@buncorner.com.
We may be able to update the address if your order has not yet been processed or shipped.
Once an order has been shipped, we cannot guarantee that the shipping address can be changed. Additional shipping or reshipping costs may apply if an incorrect address was provided by the customer.
Personalized Information
Customers are responsible for reviewing all personalization details before completing their purchase.
Please carefully check:
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Spelling
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Names
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Dates
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Photos
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Product options
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Sizes
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Colors
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Shipping information
Buncorner is not responsible for errors in personalization information submitted by the customer.
If you notice an error after placing your order, please contact us immediately. We will make every reasonable effort to correct it before production begins.
Orders Already in Production
Because personalized products are made specifically for you, orders that have already entered production generally cannot be canceled or modified.
If your order has already entered production, we may not be able to provide a refund for a cancellation request.
If We Make an Error
If Buncorner makes an error in producing your personalized item, or if you receive an item that is damaged or defective, please contact us at support@buncorner.com.
Please provide:
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Your order number
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A description of the issue
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Clear photos of the item you received
We will review the issue and, where appropriate, provide a replacement or another suitable resolution.
Contact Us
If you have any questions about cancellation or modification of your order, please contact us:
Buncorner
Website: buncorner.com
Email: support@buncorner.com
We recommend contacting us as soon as possible after placing your order, as personalized orders may enter production quickly.
Thank you for choosing Buncorner.
